FAQs

Can you supply to a non-uk customer?

We supply customers Worldwide - if you live outside of the UK please contact our customer services on +44 1642 617111 or email sales@tdhgroup.co.uk and we can quote for delivery.


I've seen your decoration products in use in a pub or hotel, can I purchase them for my own personal use.

Generally yes  - We'd love to be able to supply you, simply search our site to find the product you are looking for. If it is an of-the-shelf product simply order via the website. Sometimes the product you might see is for a bespoke project we have undertaken for a client, if this is a case then unfortunately we won't be able to supply you with that exact item.


If I order today how long will it take to get to me?

It depends on the item, if it is a standard off the shelf decoration type product or kit then we aim to have your order despatched as soon as possible and within a day or so. Obviously at peak times such as in the run up to Christmas or before a major sporting event such as the World Cup or National celebrations  then due to the volume of orders it make take a little longer. It is always best to order as early as possible to ensure both availability of the products you require and so you receive it in plenty of time for your event.